Can you tell me about the Money Back Guarantee.
Customers who have made a first time purchase of face oil from this website have a 21 day money back guarantee (excluding postage costs). To Return please email firstname.lastname@example.org, with your name and order number. Refunds will be given to the same payment method used to purchase.
Where can I find more product information?
On the product page and the ingredients page and about vedani botanicals page are under the about us heading. You are welcome to email with any questions you may have.
How do I know which face oil is right for me?
If you’ve read the description of both face oils and cannot decide between the light and rich texture and it’s your first time purchase you can buy one get one free. Simply purchase one oil and email me your order number to request both the light and rich face oils are sent.
The key to the selection of products is to correctly work out your skin type and what texture will suit your skin best. There is a thorough description of the skin types, ingredients, properties and directions for use on each product page.
How long is the shelf life of your products?
12 months, to benefit from the products being as fresh as possible to ensure the highest possible amounts of nutrients remain naturally present in the oils, it best to use straight after purchase and not to stock up.
Due to the face oils being water free, they are completely free from any preservatives. The shelf life is extended by anti-oxidants naturally present in the oils, natural vitamin E, the dark glass bottles and the pump cap.
How do the vitamins in the plant oil benefit my skin?
Vitamins are involved in maintaining healthy skin. Unfortunately the Western diet can be poor in the provision of vitamins. Busy lifestyle and our environment make the vitamin requirement higher.
When consumed vitamins are usually used in different areas of the body. Applying vitamins to the surface of the skin ensures that they are delivered where they are needed - to the skin.
Why are your products in the form of oils?
I choose to create products that are as natural as possible. This type of formulation allows me to formulate without many unwanted ingredients. The correct selection of oils make gentle and efficient cleansers and moisturisers.
Cleansing with oils may seem out of the ordinary. However, oils not only easily mix with the skin oil (sebum) and lift the make-up and dirt off but, as opposed to harsh, detergent based cleansers, help the skin retain its precious natural protective sebum.
Moisturising with suitable plant oils can be gentle and effective and feel very luxurious.
Why do you use only natural oils?
Around 6000 different chemicals are found in modern cosmetics. Only around 2000 of them have been researched and only a small percentage of those were found to be safe. Many components are not actually used for the skin benefit but to preserve, scent, colour, etc. the product. Unfortunately, many of those cosmetic ingredients are associated with skin irritations, allergies and other health issues.
Interestingly, up to as recently as the 1970s’, it was still thought that skin was inert and was not able to absorb any chemicals. Perhaps this is the reason why so many controversial ingredients are still in use. The way to avoid these ingredients is to use 100% natural products.
Plant oils have a very long history of use and we now have a good understanding of their composition as well as activities. We have selected oils for our formulations for their properties to provide pure, effective and skin-type suitable skincare.
Have all the oils in your formulas been researched?
The oils have all been researched and they are not known to cause any problems. Some people are allergic to certain oils, if you know what oils you are allergic to, I can create bespoke blends, there is a waiting time of a few weeks for the safety report. I also make skincare oils free from essential oils with 3 ingredients to minimise risk of an allergic reaction, please email for details.
Are your ingredients organic?
The majority of the plant oils in the products are certified organic. The percentage differs from product to product and sometimes from batch to batch. I am extremely fussy about the quality of the oils I choose, so it goes beyond just organic certification, but this can be a good starting point, when choosing skincare.
Are your products certified organic?
No, maybe in the future, however I change my formulations depending on the quality of available oils each season. Going through reformulating, testing and notification is a time consuming and expensive procedure, organic certification even more so, it would only be worth doing for a product that remains the same for several years.
I have an oily/combination problematic skin. I have tried many products and nothing works. Why will your product work?
There might be many reasons why the problems persist – our diet and lifestyle can also affect the skin condition. Some chemical constituents found in cosmetic products may also be comedogenic (pore clogging) and exacerbate the problem.
Skincare is my passion and I like taking on challenges. It has taken years of research and hard work to perfect the formulations. It was a most interesting journey, which eventually lead to a range for all skin types. All blends were trialed by our individual clients. To our delight, we found that our blends were helping individuals with various skin issues.
The light and silky formulations were actually developed for a client who suffered for years with congested skin. They were so successful that I offered the formulations to other clients with problematic skin, the results were so impressive, that I decided to launch a range of lightweight, easily absorbed skin care oils.
How did you determine the oils to be used in each product?
I have been making bespoke skin care with plant oils for over 20 years, I understand which plants oils to choose to suit each skin type and their possible conditions and issues.
Are all the products you sell cruelty free?
Yes. The products have not been tested on animals, I do not sell to countries which require animal tasting. The products are 100% plant based, therefore vegan friendly. The products do not contain palm oil.
The oils are carefully sourced, I check the ICUN red list for endangered species regularly.
Can I use Vedani Botanicals products if I have sensitive skin?
Free from common allergens, such as artificial preservatives, colours and fragrances, the products do suit most sensitive skins. However, everyone's skin is unique and it would be impossible for us to predict how your skin is going to react. Even the most 'gentle' ingredients can cause a reaction in some cases so in recommend patch-testing which the chosen product at least twice for those with sensitive skin. See below for how to patch test.
I find that many clients who are extremely sensitive to various other products can use our formulations not only without any problems but are also over the moon with the results.
Here is an example:
A client of mine had to use an anti-histamine drug every day, just to be able to use a moisturiser. Over the years she had tried many products but could not find one that she would not react badly to. She now uses Vedani Botanicals Rich and velvety oil every day and has not had a reaction since.
Many clients are aware of what they are reacting too – perhaps an essential oil or a nut derived oil. We do not use peanut oil in our products (as it is a well-known allergen) and display the full ingredients list for each formulation within the product page on our website to enable customers to make an informed choice before purchase.
How do I carry out a patch test?
The skin on the inside of the wrist or the forearm is the best area on which to carry out a patch test. It can also be carried out on the skin behind your ear, especially if you suspect that only your face is sensitive. Simply apply the product to the area and if any irritation occurs, such as a rash, a burning, prickly or tingling sensation, redness or any other temporary discoloration of the skin, remove the product immediately with warm water and a damp cloth. Try and leave the patch test on for 48 hours and perform this test twice.
What if I have an allergic reaction to a Vedani Botanicals product?
Should you experience an allergic reaction, itching or burning sensation, gently wash the product off with warm water. Please do not use the product again. In severe cases, swelling or breathing difficulties, please consult your doctor or hospital immediately.
Can I use Vedani Botanicals’ products if I am pregnant or breast feeding?
Some of our products contain a small amount of essential oils. A 30g bottle of Vedani Botanicals skincare oil will contain less or equal that of a single application of an aromatherapy massage oil for a whole body massage, so a minute amount will be absorbed with daily application of a face and or body oil.
The essential oils in the formulations are currently considered safe to use in pregnancy and while breastfeeding. Essential oil free formulas are also available.
Do you sell products without essential oils?
Yes, there is are fragrance free versions of the products on this website, the aroma is slightly seed/almond like due to the natural aroma of the seed and kernel oils, If you would like fragrance free, or a product without a certain please email me on email@example.com to request.